iBizNerv Software Development Company product development,Software development,Application Development,Outsourcing Center in United States of America,United Kingdom,North Africa,Saudi Arabia, UAE, Oman, Bahrain, Qatar, Egypt

APPLICATION MANAGEMENT SERVICES

Applications drive a company's business processes-but the challenges of supporting heterogeneous application environments are increasing. iBizNerv has the potential to manage application environment complexity cost-effectively. iBizNerv delivers a full range of capabilities, including :

Production support :
      Performance monitoring
      Document support
      Patches
      User testing

Application maintenance :
      Break/fix
      Level 2 help desk
      Problem management.

Small-scale enhancements :
      Release management
      User requests
      Application advice

Service management :
      Client support
      Change management
      Service reporting

Our industrialized delivery approach integrates the required technologies, people and service levels. We have developed the requisite skills and infrastructure to manage global IT environments in order to deliver measurable results. We help clients to :

Reduce total cost of ownership for application management by 20 to 50 percent.

Improve maintenance support and enhancement productivity by 20 to 30 percent.

Improve service execution through over 99 percent achievement of critical service levels.

Improve application availability through over 99 percent uptime.